1u777's Privacy Policy

How and What Information Is Collected

The 1u777 platform collects personal information from users through various methods. The types of information collected and the collection process are described in detail below.

1.1 Information Provided During Registration and Account Creation

When you register or create an account on 1u777, the following information is collected:

• Full name and date of birth
• Email address and password
• Mobile number
• Residential address
• National ID card or passport number (for identity verification)

1.2 Automatically Collected Information

When you browse or use the 1u777 platform, certain technical information is collected automatically:

• IP address and geographic location (at country and city level)
• Browser type, version, and language settings
• Device information (operating system, screen resolution)
• Pages visited, time spent, and click patterns
• Referral source (where you came from before entering the site)

1.3 Financial Transaction Information

Payment-related information is collected during deposit and withdrawal processes. This includes bKash, Nagad, or Rocket account numbers, transaction amounts, and timestamps. However, we do not collect or store any complete payment PIN or password.

Purpose of Using Information

1u777 uses collected information only for the following legitimate purposes. Information is not used for any other purpose.

2.1 Service Delivery and Operations

• Ensuring account creation and management
• Running gaming services properly
• Processing deposit and withdrawal requests
• Activating bonuses and promotions
• Resolving technical issues

2.2 Security and Identity Verification

• Verifying user identity and age (ensuring the 21+ policy)
• Preventing fraud, money laundering, and other illegal activities
• Ensuring platform security and blocking unauthorized access

2.3 Communication and Support

• Sending important account-related notifications
• Providing support through 24/7 live chat
• Informing users about technical updates and service changes
• Communication related to responsible gaming

2.4 Service Improvement

User behavior and preferences are analyzed to improve the performance and user experience of the 1u777 platform. This analysis is based entirely on anonymised data.

Information Storage and Security

1u777 takes industry-standard technical and organizational measures to keep user information secure.

3.1 Technical Security Measures

• All data transfers are secured using SSL (Secure Socket Layer) encryption technology
• Collected information is stored in encrypted databases
• Regular security audits and vulnerability assessments are conducted
• Firewall and access control systems are in place to prevent unauthorized access

3.2 Organizational Security Measures

• Only authorized staff have access to personal information, and they are bound by confidentiality agreements
• Staff receive regular training on data protection
• Users are promptly notified in the event of any security breach

Sharing Information with Third Parties

1u777 does not sell, rent, or improperly share users' personal information with third parties. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Limited necessary information is shared with payment processors (such as bKash, Nagad, Rocket), technical infrastructure providers, and security service providers. These partners are bound by strict confidentiality agreements and may use the information only for specified purposes.

4.2 Legal Obligations

Information may be disclosed when required to comply with a court order, a lawful request from a government authority, or applicable law. In such cases, we will provide only the minimum information necessary.

4.3 Fraud Prevention

Necessary information may be shared with relevant authorities to investigate money laundering, fraud, or other illegal activities.

4.4 Commitment Not to Share Information

• No information is sold for marketing or advertising purposes
• No information is shared with unnecessary third parties
• Sensitive personal information is not disclosed without your consent

Cookies and Tracking Technologies

The 1u777 platform uses cookies and similar technologies to improve the user experience.

5.1 What Are Cookies

Cookies are small text files stored on your device. They help remember your preferences and session information so you do not have to log in again on your next visit.

5.2 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Remember language preferences and user settings.
• Analytics Cookies: Collect anonymous statistics to understand how the platform is used.

5.3 Cookie Controls

You can choose to accept or reject cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Your Rights

1u777 grants you the following rights regarding the storage and use of your information:

6.1 Right of Access

You can request at any time to find out what information we hold about you.

6.2 Right of Rectification

If any information in your account is incorrect or incomplete, you can request that it be corrected.

6.3 Right of Erasure

In certain circumstances you can request that your personal information be deleted. However, this right may be limited where legal obligations or financial transaction records must be retained.

6.4 Right to Object

You can object to the processing of your information for specific purposes, particularly in the case of marketing communications.

6.5 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected] or contact us through 24/7 live chat. We will respond to your request within 30 business days.

Privacy of Minors

1u777 is a platform operated for adults (21+). We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we become aware that a minor has created an account, that account and all collected information will be deleted immediately.

If you believe a minor is using our platform, please notify us at [email protected].

Data Retention Period

1u777 does not store user information indefinitely. The retention period is determined according to the following guidelines:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• Closed or Inactive Accounts: Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
• Financial Transaction Records: Retained for a set period in accordance with applicable financial regulations.
• Analytics and Log Data: Anonymous analytics data is kept for a limited time, then permanently deleted.

Once the set retention period expires, data is securely destroyed or anonymized.

Policy Changes and Updates

1u777 reserves the right to modify or update this privacy policy as needed. The following process will be followed for any changes:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email.
• For notable changes, a clear notice will be displayed on the platform.

Continuing to use the platform after any changes will be considered your agreement to the updated policy. It is therefore recommended that you revisit this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Bengali support available 24/7
• Response Time: Usually within 30 business days